Italy: Requirements/Restrictions

    Legal/Regulatory Requirements

    • For local numbers, an address anywhere in Italy is required. Individual end-users are required to submit name, address, birth location, birth date, nationality, and tax code along with a copy of a government-issued ID before a number can be activated. Business end-users are required to submit name, address, birth location, birth date, nationality, and tax code of an authorized representative along with a copy of a government-issued ID. The name and address of the company along with the VAT number is also required before a number can be activated. 
    • For toll-free numbers, a global address of the end-user (place of residence/business) is required. Individual end-users are required to submit name, address, birth location, birth date, nationality, and tax code along with a copy of a government-issued ID before a number can be activated. Business end-users are required to submit name, address, birth location, birth date, nationality, and tax code of an authorized representative along with a copy of a government-issued ID. The name and address of the company along with the VAT number is also required before a number can be activated. 
    • Customers or end-users conducting call center activities must be notified/registered operators with the local regulator.

    Service Restrictions

    • Toll-free numbers are reachable from the following mobile networks: TIM, Wind, 3, Vodafone, Fastweb. They are reachable from the following fixed networks: TI, Vodafone Fix, Tiscali, Wind, Fastweb. 
    • 199 numbers are reachable from Italy only.
    • Inbound SMS to an Italy DID is not supported. 
    • Outbound SMS from an Italy DID is supported.  

     

    Note: These requirements/restrictions are subject to change. 

    Additional questions? Feel free to submit a support request: support@zang.io. 


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